The_Assessor_Spring 2026 web - Flipbook - Page 33
daily, and trying to deliver the best
product and services I can.
I’m very customer-focused; if the
product isn’t right for a customer,
we’d rather not sell it. We’re here for
long-term partnerships, not short-term
wins. That mix of industry knowledge,
people-昀椀rst leadership and commercial
experience is what I bring to the role.
Tell us about the operation you
head up?
I lead the UK sales operation, working
closely with a growing and diverse
sales team. People are central
to our success, so my focus is on
communication, support and positivity.
Rather than trying to make everyone
the same, we embrace individual
strengths and diversity. With a product
that continually improves in value after
purchase, my role is to help the team
con昀椀dently represent what is, in my
view, the best solution in the market.
How have you settled in,
and have you overseen or
implemented any changes?
I’ve settled in very quickly – ALLDATA
is well and truly in my veins! What’s
stood out most is the constant drive
to improve. There’s a real culture of
momentum at ALLDATA; even after
major launches or successes, the focus
immediately shifts to how we can do
things better for our customers.
The culture, passion and shared belief
across the organisation are exceptional,
and that collective mindset has made
it easy to embed myself and drive
forward with the team.
Can you provide some insight
on the company’s recent new
offering, ALLDATA Maintenance
Schedules?
ALLDATA Maintenance Schedules
provides OE service and maintenance
schedules exactly as de昀椀ned by the
manufacturer. They ensure vehicles are
serviced on time, correctly, and in line
with warranty requirements.
Rather than generic A or B services,
businesses can service a vehicle
precisely as a franchised dealer would.
This should improve reliability, value
and customer trust.
What reaction have you had to
it?
Bodyshop adoption is still in its early
phases, as they are primarily focused
on OEM repair procedures rather than
servicing and maintenance. That said,
the value and potential is there, and
awareness is growing as they begin to
see the broader applications.
Why is now a good time for
bodyshop owners to consider
ALLDATA’s services?
What conversations have
you been having with your
subscribers about the
marketplace?
Because ALLDATA offers depth,
accuracy and value that few others can
match. With 44 vehicle brands covered,
OEM repair procedures and integration
across body repair, mechanical repair,
servicing and maintenance, it’s truly an
all-in-one solution.
Ef昀椀ciency and cost control are the
dominant themes. Repair costs are
rising, write-offs are increasing, and
bodyshops need to quote accurately to
avoid unnecessary losses.
Using OEM repair procedures allows
them to quote correctly – not under or
over-value repairs – and to justify those
repairs clearly to insurers. This helps
retain work and improve pro昀椀tability.
At a time when accuracy, ef昀椀ciency and
trust are critical, we help bodyshops
repair vehicles correctly to OEM
standards, control costs and strengthen
relationships with insurers and
customers alike.
JOURNAL
ALLOWING
PROFESSIONALS TO
MAKE INFORMED
DECISIONS
With data from 44 VMs, over
100 million technical articles
and more than nine million
wiring diagrams and drawings,
ALLDATA Repair covers over
165,000 vehicle combinations
– that's around 97% of all
vehicles on Europe's roads.
Amongst the myriad of auto
repair data it provides to
bodyshops is direct access
to original Tesla repair
information, including safety regulations, material guidelines, repair limits
and illustrated diagrams of gigacast structures. This allows them to accurately
assess damage and make educated decisions about whether repair or
replacement is necessary.
Tesla is renowned for its use of gigacastings, large-format structural parts that
are made of aluminium in a single casting. This technology makes production
more ef昀椀cient, reduces weight and increases the rigidity of the body – its
utilisation is not only changing vehicle manufacturing but repair practices too.
With the help of ALLDATA Repair, bodyshops can either replace or repair
complex aluminium structures like those on Tesla models such as a rear frame.
While a repair may seem dif昀椀cult because the material is light and stable but
is dif昀椀cult to weld and strengthen, ALLDATA Repair and OEM Tesla repair
data offers a solution with colour-coded diagrams showing which repairs are
permitted.
Minor welding is permitted in areas indicated in blue and green whilst repairs
may be conducted within certain limits – in some cases with reinforcement
plates – in those marked yellow or orange. However a red indication means
only a replacement is allowed.
Assuming the damaged rear frame falls into the green area, welding and
straightening is permitted up to a certain length – but only using cold
methods and without heat distortion. ALLDATA Repair can provide the
technician with both the exact work area and information on permissible
materials, structural adhesives and torques for fasteners – the data source
enabling the frame to be repaired safely without the need for a complete
replacement, saving the bodyshop time and money and allowing the Tesla
owner to drive away the vehicle with its structural integrity restored.
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